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JEN Singapore Orchardgateway by Shangri-La

9/10 Wonderful

See all 934 reviews

Popular amenities

  • Gym
  • Business services
  • Laundry services
  • Pool
  • WiFi
  • Parking included

277 Orchard Road, Singapore, SG, 238858

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Property Description

JEN Singapore Orchardgateway by Shangri-La

Near Orchard Road

About

JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 3-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This upscale hotel is 1.9 mi (3.1 km) from Peranakan Museum.Make yourself at home in one of the 499 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Singapore? This hotel has 452 square feet (42 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining

Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Amenities

Popular amenities

  • Gym
  • Business services
  • Laundry services
  • Pool
  • WiFi
  • Parking included

Other amenities

  • Elevator
  • Fitness facilities
  • Concierge services
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Swimming pool
  • Meeting rooms
  • Express check-in
  • Designated smoking areas
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Conference space size (feet) - 452
  • Conference space size (meters) - 42
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Snack bar/deli
  • Parking (limited spaces)
  • Bicycle rentals on site
  • Free self parking
  • Computer station
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Free pool cabanas
  • Pool sun loungers
  • Terrace
  • Babysitting or childcare (surcharge)
  • 24-hour health club
  • Vending machine
  • Wheelchair accessible (may have limitations)
  • Well-lit path to entrance
  • Stair-free path to entrance

Policies

Check-in

Check-in from 3:00 PM

Check-out

Check-out before 12:00 PM

You need to know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Special instructions

Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Reviews

90

Wonderful

Based on 934 reviews

Cleanliness9.2
Comfort9.2
Neighborhood9.6
Service9
Condition9
Amenities9

Guest Reviews

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